Quantum EC-LLDAA-YF-B Guide de l'utilisateur Page 95

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Chapter 5 Administration
Setting Passwords
Quantum SuperLoader 3 User’s Guide 75
Getting Lost Passwords If you forget the administrator-level password, you cannot access the
autoloader's functionality to enter a new password. In this case, you
must call customer support. When you call, have the autoloader
connected to the Ethernet and open On-board Remote Management.
Note: You can reset front panel passwords to the factory defaults
from On-board Remote Management. However, if the On-
board Remote Management passwords are lost, you must
contact customer support. If you must contact customer
support, be at the host computer with On-board Remote
Management on line. From the main screen, click
Configuration.
The enter
Network Password or User name screen displays. The
customer support representative will need the number
surrounded by asterisks to locate and reset your password. This
is your “realm number.”
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