Quantum DLT VS160 Manuel d'utilisateur télécharger pdf (Page 85)

Quantum ATL ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 71

Appendix B

BCustomer Support

Information Needed for Support 2

Before contacting technical support, please have the following

information ready:

• Model number for your ValueLoader

• Serial number

• Media type and format

• Recent Error codes

• Revision number for ValueLoader and tape drive firmware

• Brand and model of your host computer

• Brand and model of your SCSI host adapter

• ValueLoader drivers and backup software that you are using

and the version number(s)

1 2 ... 80 81 82 83 84 85 86 87 88 89 90

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Quantum DLT VS160 Manuel d'utilisateur Page 85