Quantum Scalar i80 Guide de l'utilisateur télécharger pdf (Page 246)

Chapter 8: Getting Information About the Library

Viewing, Saving, and E-mailing Library Logs

218 Quantum Scalar i40 and Scalar i80 User’s Guide

Note: If you want to e-mail the log file to a recipient, type the

recipient’s name in the text box next to the E-mail button,

and then click the E-mail button. You must have your e-

mail notification configured in order to e-mail a log file.

See

Configuring the Library E-Mail Account on page 76 for

more information.

Diagnostic Tickets Log The Diagnostic Tickets Log records all diagnostic tickets issued by the

library.

The log provides the following information: Num (ticket number to

provide a consecutive listing of tickets in the order issued; the first ticket

issued is assigned number 1, the second ticket 2, and so on); State

(open, unopened, closed); Priority (low, high, urgent); Created (date the

ticket was first issued); Last Updated (date the ticket was last issued);

Cause Code (the number assigned to the fault and which displays in the

full ticket name; for example, DT031- I/E Unlock Warning has cause code

31); Description; and Details.

Web Client

1 Select Reports > Log Viewer.

2 Select Diagnostic Tickets Log and press Next.

The report displays in a new window for viewing.

3 You can save or e-mail the report following the on-screen

instructions.

Note: If you want to e-mail the log file to a recipient, type the

recipient’s name in the text box next to the E-mail button,

and then click the E-mail button. You must have your e-

-mail account configured in order to e-mail a log file. See

Configuring the Library E-Mail Account on page 76 for

more information.

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Quantum Scalar i80 Guide de l'utilisateur Page 246