Quantum Scalar 50 LTO-3HH Guide de l'utilisateur télécharger pdf (Page 157)

Chapter 3 Quantum Scalar 50 Remote Management

Utilities

Quantum Scalar 50 User’s Guide 133

FA Log File 3

The failure analysis log file (FA log) contains diagnostic information used

to troubleshoot problems with the library. This file can only used by

Quantum Customer Support. Have this file available prior to calling

Quantum Customer Support.

To retrieve a FA log file:

1 Click

Retrieve.

A window displays with the status of the FA log download process.

This

will take several minutes. Once the command to retrieve the

library FA log has completed, click the

Download FA Log link to save

the file to your local computer.

Tasks 3

The Tasks page displays the last fifteen tasks that have been performed

on the library that required a status window. Clicking the task link

displays the task window whether it is still in progress or finished.

To access the

Tasks page, from the Utilities page, click on the Tasks tab at

the top of the page.

The

Tasks page displays (see figure 93):

Figure 95 Tasks Page

Note: It is recommended to turn the library offline prior to collecting

an FA log.

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Quantum Scalar 50 LTO-3HH Guide de l'utilisateur Page 157