Quantum Scalar 100 Guide de l'utilisateur Page 99
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Troubleshooting and Help 12-89
Scalar 100
14 xx
The system detects that the Serial Number is missing from its NVRAM.
Record and reenter the System Serial Number (Using serial cable and
HyperTerminal. Enter “setser” command from the HyperTerminal prompt.
Contact ATAC.
15 xx
An intermittent scanning error was detected. During Demo, the library
performs inventory after each complete demo cycle and detects a
mismatch between the number of cartridges scanned and its previous
database.
Note the number of cartridges installed in the library and use the Operator Panel
to compare this information with the number of cartridges reported by the
library. Examine the cartridges that are installed but not reported by the library
for proper cartridge labels, replace the labels if necessary. Note that if a whole
column of cartridges is missing, the column fiducial label can be defective, in
this case the whole storage column must be replaced.
If all labels are correct, clear the SAC and retry the Demo program (at least five
cycles).
Contact ATAC.
21 xx
NVRAM failures.
Check the Library configuration and re-enter all data (SCSI ID, Time/Date,
Library Serial Number, etc.). For instructions on how to do this, see
Configuring your Library on page 8-57
.
Power Off and On the Scalar 100 Library a few times and see if the same error
conditions re-appear. Use the Rear Switch to perform this action, wait at least
one minute between power Off and On.
Contact ATAC.
38 xx
The Remote Management Unit (RMU) can not communicate with the DHCP
server.
Contact ATAC.
39 xx
An external network error was detected by the Remote Management Unit
(RMU).
Ensure that the network cable is connected from the DHCP server to the RMU.
Ensure that the RMU is configured to operate with the DHCP.
Contact ATAC.
40 xx
The Library detects that Servo power is missing.
Contact ATAC.
Reported
SAC
Error and Solution
- Scalar 100 1
- Copyright Notice 2
- Contents 3
- Using the Operator Panel 4
- Running your Library 5
- Configuring your Library 6
- Maintaining your Library 6
- Contents I-v 7
- Troubleshooting and Help 8
- Introduction 11
- Intended Audience 12
- Description 13
- Front Panel Components 14
- Front Power Switch 15
- Door Lock 15
- Operator Panel 15
- Back Panel Components 16
- Rear Power Switch 17
- Remote Management Unit 17
- Storage Networking Controller 17
- Internal Components 18
- Description 2-9 19
- SCSI Connections 20
- Setting up your Scalar 100 21
- Finding a Location 22
- Unpacking your Library 22
- Preparing the Host 24
- Host Coordinate System 25
- Installing a SCSI Adapter 25
- 3-16 6-00667-01 Rev B 26
- Rackmounting your Library 27
- Installing Side Panels 30
- Installing Casters 31
- Installing/Removing a Drive 31
- Removing a Drive 32
- Replacing a Drive 33
- Installing Bulk Load Mailbox 34
- Removing the Standard Mailbox 35
- Installing a Storage Column 38
- 4-30 6-00667-01 Rev B 40
- Working with Buttons 44
- Getting Library Messages 44
- Getting Mailbox Status 45
- Menu Guidelines 47
- Using the Main menu 47
- The Menu Tree 48
- Getting Information 49
- Getting Sensor Information 51
- Getting Slot Information 52
- Viewing Drive Information 55
- Getting Logs 55
- Printing Logs (HyperTerminal) 56
- Getting the Command Logs 56
- Getting Error Logs 57
- Getting Drive Logs 57
- Moving the Picker 60
- Taking Inventory 61
- CAUTION: 62
- Importing Tape Cartridges 63
- Exporting a Tape Cartridge 64
- Importing Cleaning Cartridges 65
- Working with Drives 66
- Configuring Barcode Length 69
- Configuring Drive Cleaning 70
- Setting Drive SCSI IDs 71
- Setting the Date and Time 71
- Locking/Unlocking the Mailbox 73
- 8-64 6-00667-01 Rev B 74
- Updating Drive Firmware 76
- Exercising the Picker Fingers 77
- Exercising the Picker Axes 79
- Exercising the Library 80
- Running a Demo 81
- Running a Self Test 81
- Resetting a Drive 82
- Servicing Drives 83
- 9-74 6-00667-01 Rev B 84
- Tape Use Guidelines 85
- Using Barcode Labels 86
- 10-78 6-00667-01 Rev B 88
- Starting the RMU 90
- Supported Browsers 90
- RMU Requirements 90
- Setting up the RMU 90
- Logging into the RMU 91
- Configuring SNMP 92
- Configuring RMU User Accounts 93
- Configuring the Time and Date 94
- Updating Firmware 94
- Viewing Diagnostic Files 95
- Viewing Logs 95
- Getting Help 96
- Operator Information Messages 110
- Interpreting Drive LEDs 111
- Getting More Information 111
- 12-102 6-00667-01 Rev B 112
- Specifications 113
- SDLT/DLT 114
- 13-106 6-00667-01 Rev B 116
- Regulatory Notices 117
- IC Notice (Canada Only) 118
- CE Notice 119
- VCCI Notices (Japan Only) 119
- Declaration of Conformity 120
- 15-112 6-00667-01 Rev B 122
- Index 15-113 123
- 15-114 6-00667-01 Rev B 124
- Index 15-115 125
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