
Chapter 6 Troubleshooting
Operating Problems
ATL P1000 Series User’s Guide 91
A move command failed.
1
Check the source and destination
elements.
The source element should hold the
cartridge to be moved; the destination
element should be empty.
2
Verify that the gripper is empty
and all actuators are free of
obstruction.
3
Verify that the library is on-line
and the Stop button is released.
4
Retry the command.
A flash memory error is
reported.
Contact an authorized field service
engineer.
A maximum temperature
exceeded warning appears.
1
Turn off the library and allow it to
cool down.
2
Lower the room temperature, if
possible, and increase ventilation
around the library.
If the operating temperature is too high,
the library automatically shuts down until
the temperature drops.
Problem Corrective Action
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