• Because the snapshot requires analysis by
trained Quantum personnel, send captured
snapshots to www.quantum.com/osr when
Quantum requests them.
• Depending on the library configuration,
ca
pturing a snapshot can take as long as 30
minutes and the resulting file size can be large.
Firewall file size limitations could prohibit you
from mailing it.
• You can mail or save snapshots from a remote
client. However,
you cannot save snapshots
from the library’s touch screen. You cannot print
snapshots from either the remote client or the
touch screen.
• Because snapshots do not
contain binary data,
secure sites allow them to be sent offsite.
• If you want to mail snapshots to e-mail
ad
dresses, you must make sure that e-mail is
appropriately configured in the LMC before you
perform the following procedure so that the
library can send snapshots to the recipient. See
Configuring E-mail on page 164.
Chapter 6 Maintaining Your Library
Maintenance Actions
Scalar i6000 User’s Guide 379
1 Log on as an administrator.
2 Make sure
that applications are not attempting to access the library.
3 Ma
ke sure that you are viewing the physical library. From the View
menu, click the name of the physical library.
4 Click Tool
s > Capture Snapshot.
The following message appears.
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