Quantum Scalar i2000 Guide de l'utilisateur Page 90

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Chapter 3 Troubleshooting Your Library
Viewing Ticket Details
Scalar i6000 User’s Guide 77
Table 6 Tickets Report Criteria
Options
Criteria Description
Range Specifies the range of time to cover in the report. Choices include:
•Historical
Current Month
Last Month
Last 3 Months
Last 6 Months
Last 12 Months
Last 30 Days (default)
Last 7 Days
Grouping Determines how tickets are grouped in the report. Choices include:
Subsystem (default)—tickets are grouped according to subsystem
FRU Category—tickets are grouped according to FRU category
FRU Id—tickets are grouped according to FRU ID
Serial Number—tickets are grouped according to module serial number
Selected Drive by Physical SN—tickets are grouped according to drive serial
number (displays the Choose Drive dialog box)
Attribute Determines how tickets are identified in the report. Choices include:
All (default)—tickets are separated according to attribute (Failed, Degraded,
Warning, or Other)
Total—tickets are not separated according to attribute
Type Specifies the type of report. Choices include:
Rollup (default)—displays the values based on the selected grouping
Trend—shows the occurrence of tickets over time (grouping criteria is not
used)
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